Specifically, this is the functionality that I am looking for:
- The ability for me to remote desktop into an end user's desktop with minimal interaction on their end. Meaning that they do not need to load or configure anything on their end. Ideally, I could send them a link to a site and when they click on it the magic happens.
- File transfer is a desire, but not a requirement.
LogMeIn Rescue offers everything I want and more, but they also want $1200/year for this ability. Yes, I have utilized their free trial on several occasions and it has worked great, I just cannot justify the price.
UltraVNC offers their Single Click option, which would allow me to send them a link to an executable file that they can download and run and would put us in business, however I have had a devil of a time getting it to work stable.
Anyone have any options that are low to no-cost that they can recommend?
Thank you in advance!